Privacy Policy

This Privacy Policy explains how Cutline Production ("Cutline Production," "we," "us," or "our"), a UAE-based film and video production company, collects, uses, stores, and protects personal information ("Information") of individuals who visit or interact with our website (the "Site").

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, as applicable under relevant laws.

You are not required to provide personal information to browse the Site; however, certain features or services may not function properly or may be unavailable if you choose not to provide such information.

1. Information We Collect

A. Information You Provide Directly

We may collect information that you voluntarily submit through the Site, including, for example:

Name, email address, phone number, and other contact details submitted through forms
Messages, inquiries, collaboration or project requests sent via our contact page or other communication channels on the Site
Any additional information that you choose to provide while communicating with us, such as project details, creative requirements, or preferences related to our film and video production services

B. Automatically Collected Information

When you visit the Site, we may automatically collect certain technical and usage information, such as:

IP address
Browser type, device type, and operating system
Pages viewed, time spent on pages, and referring URLs
General location data derived from your IP address (where permitted by law)
Information collected through cookies, pixels, tags, and similar technologies used for analytics, personalization, security, and advertising

C. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies for the following purposes:

Operate and support essential website functions
Analyze usage, performance, and audience engagement with our content
Provide limited personalization and, where applicable, advertising or remarketing

You may manage cookie settings through your browser settings or through any cookie consent banner or preferences tool displayed on the Site. Disabling certain cookies may limit some functionality or affect the performance of the Site.

2. How We Use the Information

We may use the collected information for the following purposes:

Website Operation: To operate, maintain, secure, and improve the Site, including optimizing performance and user experience.
Communication: To respond to inquiries, collaboration requests, or service-related questions submitted through the contact page or other communication channels.
Service Delivery: To manage, plan, and communicate about current or potential projects, collaborations, or services related to film production and post-production.
Analytics: To understand usage behavior, evaluate the effectiveness of our content, and improve our services and online presence.
Security and Fraud Prevention: To detect, prevent, and address errors, abuse, security incidents, or other harmful or unlawful activity.
Advertising and Marketing: As described in Sections 3 and 4, to promote our services and reach audiences who may be interested in our film production and post-production capabilities.
Legal Compliance: To comply with applicable legal obligations, court orders, or regulatory requirements, and to establish, exercise, or defend legal claims.

We do not sell personal information.

3. Advertising, Pixels, and Targeted Campaigns

We may use advertising and analytics tools such as Facebook Pixel, Google Ads, Google Analytics, or similar technologies to:

Measure the performance of our content, campaigns, and marketing initiatives
Improve the relevance and effectiveness of our advertising and outreach
Deliver or help deliver personalized or interest-based advertisements related to our services

These tools may collect information such as:

IP address and device type
Browsing behavior, page views, and interactions on the Site
Form submissions or contact details that you voluntarily provide, as permitted by the respective platforms’ policies

This information may be used to:

Create or refine audiences for advertising or remarketing campaigns
Serve relevant ads on third-party platforms and networks
Analyze and improve the performance of our marketing activities

You may opt out of certain types of targeted advertising by adjusting your browser settings, declining non-essential cookies where available, or using platform-specific tools such as Facebook Ad Preferences or Google Ad Settings. Options and effectiveness may vary by platform and region.

4. Marketing Communications, Mailing Lists, and Newsletters

If you subscribe to a mailing list, provide contact information, or otherwise consent to receive updates from us, we may send you:

Newsletters and updates about Cutline Production
Promotional offers or information about our film production and post-production services
Announcements regarding new projects, showreels, or collaborations
Invitations to events, screenings, or industry-related activities
Other marketing or informational messages consistent with your selected preferences

You may unsubscribe at any time by:

Clicking the "Unsubscribe" link or similar option included in our emails, where available; or
Contacting us through the Site’s contact page and requesting removal from our mailing list.

Marketing communications are sent only when you have voluntarily opted in or where otherwise permitted by applicable law. Even if you opt out of marketing communications, we may still send you non-promotional, service-related messages when necessary to respond to your inquiries or to operate the Site.

5. How We Share Information

We may share information only under the following conditions and with appropriate safeguards:

Service Providers: With trusted third-party vendors and service providers who assist with hosting, analytics, advertising tools, email delivery, security, or other operational services necessary to run our Site and business. These parties are generally authorized to use the information only as needed to provide services to us and are expected to protect it appropriately.
Legal Requirements: When we are required to do so by applicable law, regulation, legal process, or governmental request, or when such disclosure is necessary to protect our rights, property, or safety or that of others.
Business Transfers: In connection with any actual or potential merger, acquisition, restructuring, or similar corporate transaction involving Cutline Production, where information may be transferred as part of the business assets, subject to continued protection consistent with this Privacy Policy.

We do not share personal information with third parties for their own independent marketing purposes.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, or as otherwise required or permitted by applicable law.

When personal information is no longer needed for these purposes, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with our internal policies and applicable legal requirements.

7. Data Security

We implement reasonable technical and organizational measures designed to protect Information from unauthorized access, disclosure, alteration, or destruction. These measures are commensurate with the nature of the information and the risks associated with processing it.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, which may include:

The right to request access to the personal information we hold about you
The right to request correction or updating of inaccurate or incomplete information
The right to request deletion of your personal information, subject to legal or contractual obligations
The right to request restriction of processing in certain circumstances
The right to object to certain types of processing, including, where applicable, direct marketing
The right to withdraw consent at any time where processing is based on your consent

To exercise any of these rights, please contact us through the Site’s contact page and provide sufficient details for us to understand and respond to your request. We may require reasonable information to verify your identity before fulfilling your request, as permitted or required by law.

9. Children’s Privacy

The Site is not intended for individuals under the age of 18, and our services are generally directed to professionals, businesses, and adult clients.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected such information, we will take appropriate steps to delete it promptly. If you believe that a minor has provided personal information to us, please contact us using the details on the Site’s contact page.

10. Third-Party Links

The Site may include links to third-party websites, platforms, or services, such as social media profiles, video hosting platforms (e.g., Vimeo, YouTube), or partner websites.

We are not responsible for the privacy practices, content, or security of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit or interact with.

11. Cookie Consent

When you first visit the Site, a cookie banner or similar notice may appear, giving you information about our use of cookies and, where required, offering you choices regarding non-essential cookies.

Essential cookies that are necessary for basic functionality and security of the Site cannot generally be disabled through our systems, although you may be able to manage them through your browser settings. Non-essential cookies (for analytics or advertising) may be accepted or rejected, depending on the options presented.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the form or contact information provided on the Site’s contact page. When contacting us, please include sufficient detail so that we can understand and respond to your inquiry.

13. Updates to This Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with an updated effective date.

The version of the Privacy Policy published on the Site at any given time is the version that applies and governs our collection and use of information at that time.

Your continued use of the Site after any updated policy is posted will constitute your acknowledgement of the changes and your agreement to the revised terms, to the extent permitted by applicable law.